> ## Content Index
> Fetch the complete content index at: https://onemanandhisblog.com/llms.txt
> Use this file to discover other available public pages before exploring further.

# The "valuing our loyal readers" lie
- URL: https://onemanandhisblog.com/2016/05/loyal-readers-revenue-attention/
- Published: 2016-05-31T08:29:30.000Z
- Updated: 2016-05-31T08:29:30.000Z
- Author: Adam Tinworth
- Tags: business models, loyalty, publishing strategy, readers

[Frederic Filloux](https://mondaynote.com/want-to-boost-your-news-app-hire-a-gamer-4a7cd104eafa?ref=onemanandhisblog.com):

> I’ve been in the industry for a long time and have heard over and over eloquent statements about “focusing on our most loyal readers”; I spend more than a thousand dollars per year in various digital subscriptions — which should qualify me as a loyal reader. But… I never had the impression of being considered as such, whether when struggling with a billing issue, or being spared from the most invasive advertising formats. My take is the news industry has never been actually willing to take care of its most precious users: it’s not part of their culture.

“Valuing our loyal readers” is, right now, a hollow form of words we’ve failed to live up to.