Free Post community management Naming and shaming is not a community management strategy The Bristol Post named and shamed abusive commentators. But that was the easy option.
Free Post tiktok TikTok is the social media hype cycle on speed TikTok stars are “fading” already - and the reason why suggests the challenge ahead for the platform.
Free Post Twitter Engaged Reading Digest: engaging ethically and slaying trolls The best of the web on engaged journalism ethics, troll fighting and mentorships.
Free Post engaged reading digest Engaged Reading Digest: image verification, cops on TikTok — and why celebs are using a social platform you've never heard of It's easy to get sucked into the idea that social media is mainly a promotional tool. Today's digest is a reminder that it's much more than that — for good and ill
Free Post engaged journalism Engaged Reading Digest: walking up the subs hill, radicalization on Reddit and more More useful reads from the audience engagement mines.
Free Post community management Engaged journalism, membership models and communities under attack: important new research from the Reuters Institute By deeply researching the audience engagement of three news outlets under sustained assault by hostile organisations, Dr Julie Posetti and team have come up with some vital work
Free Post Twitter Twitter seems to have accidentally unfollowed its trust & safety advisors Twitter really doesn't seem to be carrying through on its commitments.
Free Post the correspondent How The Correspondent plans to handle audience engagement The Correspondent has revealed a little bit about how it's going to be run — and where its money is going.
Free Post community management Reddit and the problems of scale in large communities Is there an optimum size for online communities? This analysis of Reddit suggests that there is.
Free Post toxic communities How people silence each other on social networks The interplay between harassment and silencing is one of networks ways that users effectively networks each other on social networks.
Free Post Twitter Twitter: why context collapse turns it into a battleground - and drives people away The very structure of Twitter is creating the toxic atmosphere on there. Can it be fixed without completely reinventing itself?
Free Post audience engagement The Atlantic closes its comments - and makes them more important, too The Atlantic joins many other sites in turning off comments - but that doesn’t mean its abandoning reader commentary.
Free Post community What Makes A Troll A Troll? Research shows that two factors predict trolling behavior.
Free Post artificial intelligence The Washington Post is also using AI for comments Looks like the “AI for comments” trend is on the match: The Washington Post has launched ModBot, a software application that utilizes artificial intelligence to moderate comments. The proprietary technology
Free Post artificial intelligence The New York Times battles trolls with AI I’ve spent a significant chunk of today reading about AI, for another writing project. That led me back to a piece, about the New York Times harnessing AI system
