Free Post community management Engaged journalism, membership models and communities under attack: important new research from the Reuters Institute By deeply researching the audience engagement of three news outlets under sustained assault by hostile organisations, Dr Julie Posetti and team have come up with some vital work
Free Post Twitter Twitter seems to have accidentally unfollowed its trust & safety advisors Twitter really doesn't seem to be carrying through on its commitments.
Free Post the correspondent How The Correspondent plans to handle audience engagement The Correspondent has revealed a little bit about how it's going to be run — and where its money is going.
Free Post community management Reddit and the problems of scale in large communities Is there an optimum size for online communities? This analysis of Reddit suggests that there is.
Free Post toxic communities How people silence each other on social networks The interplay between harassment and silencing is one of networks ways that users effectively networks each other on social networks.
Free Post Twitter Twitter: why context collapse turns it into a battleground - and drives people away The very structure of Twitter is creating the toxic atmosphere on there. Can it be fixed without completely reinventing itself?
Free Post audience engagement The Atlantic closes its comments - and makes them more important, too The Atlantic joins many other sites in turning off comments - but that doesn’t mean its abandoning reader commentary.
Free Post community What Makes A Troll A Troll? Research shows that two factors predict trolling behavior.
Free Post artificial intelligence The Washington Post is also using AI for comments Looks like the “AI for comments” trend is on the match: The Washington Post has launched ModBot, a software application that utilizes artificial intelligence to moderate comments. The proprietary technology
Free Post artificial intelligence The New York Times battles trolls with AI I’ve spent a significant chunk of today reading about AI, for another writing project. That led me back to a piece, about the New York Times harnessing AI system
Free Post Zetland: journalism as (profitable) community service Another set of liveblogged notes from Digital Media Europe 2017. Typos, inaccuracy and howling crimes against grammar and syntax probable. Lea Korsgaard, Editor-in-Chief, Zetland, Denmark Do you create a community
Free Post Zeit Online: hunting the millennial online – and offline. I’m at WAN-IFRA’s Digital Media Europe conference in Copenhagen for the next few days. This is the first of my liveblogged session notes from the event. Christian Röpke,
Free Post comments Comments: commit to them, or get out The Financial Times is using comments to engage in a constructive discussion around Brexit. Lilah Raptopoulos, community manager at the FT.: “Creating a hub where it was clear that we
Free Post community management Video: Men read harassing tweets to female journalists' faces This is uncomfortable viewing. Men – volunteers – read out nasty and harassing tweets targeted at female sports journalist – to those journalists. It starts off much lighter than it becomes later on.
Free Post community management The main lesson of Boaty McBoatface The main lesson of Boaty McBoatface Nat Torkington: […] you want opinions, but you also want committed opinions. Your poll/survey/vote will erect (or fail to erect) barriers to participation,
