The Facebook news that’s been grinding up the audience development world and spitting it out over the past couple of months has hit with all the surprise and inevitability of a car crash you’ve been watching spinning towards…
community strategy
A collection of 7 posts
The Bureau of Investigative Journalism is taking community seriously with its latest hire
The Bureau of Investigative Journalism has hired a community organiser, Kirsty Styles: We see ourselves as serving both the journalists/members of our network and the disparate communities that they serve across the country. By bringing these two crucial parts…
The Washington Post is also using AI for comments
Looks like the “AI for comments” trend is on the match: The Washington Post has launched ModBot, a software application that utilizes artificial intelligence to moderate comments. The proprietary technology uses machine learning to automatically filter comments that require human…
Zetland: journalism as (profitable) community service
Another set of liveblogged notes from Digital Media Europe 2017. Typos, inaccuracy and howling crimes against grammar and syntax probable. Lea Korsgaard, Editor-in-Chief, Zetland, Denmark Do you create a community to monetise it? No. You create a community to serve…
How to screw-up a publisher community
Ouch: The organizations that have the idea for a community, spend weeks selecting a platform, months developing it, and a year before they invite anyone to participate, tend to struggle…a lot. Typically they splutter along for six months before…
Joanna Geary: So, that online community stuff - it's all sorted now?
* Liveblog of a talk given by Jo at Hacks/Hackers Brighton in September 2012* ## [Joanna Geary](http://www.joannageary.com "Joanna Geary") In 2010, the last national reporter picked up a Twitter account, and we’re done with online community.…
Responsive Content versus Directive Content
The notion of the brand journalist has been playing on my brain again in recent days, partially because of some client work I’m doing. In particular, these two questions stand in opposition to one another: How do we get…