community

May
01
To build a community online during a crisis, go live

To build a community online during a crisis, go live

I’ve long been a sceptic of Facebook Live and other tools. But perhaps I should have looked more closely. If you see them as a community tool, not a broadcast one, the potential is huge.
5 min read
Mar
12
Naming and shaming is not a community management strategy

Naming and shaming is not a community management strategy

The Bristol Post named and shamed abusive commentators. But that was the easy option.
3 min read
Oct
15
Andrea Faye Hart: creating a brave space for civic engagement

Andrea Faye Hart: creating a brave space for civic engagement

Is a more engaged and representative journalism the pathway to more sustainable local news? Chicago's City Bureau thinks so, and is setting out to prove it.
3 min read
Nov
23
The Bureau of Investigative Journalism is taking community seriously with its latest hire

The Bureau of Investigative Journalism is taking community seriously with its latest hire

The Bureau of Investigative Journalism has hired a community organiser, Kirsty Styles: We see ourselves as serving both the journalists/
1 min read
Jul
15
What Makes A Troll A Troll?

What Makes A Troll A Troll?

Research shows that two factors predict trolling behavior.
1 min read
Feb
05
The new original sin of online publishing

The new original sin of online publishing

John Battelle thinks we actually figured out online publishing a decade ago – and then we screwed it up. How? We
1 min read
Apr
12
Fighting trolling with academic rigour

Fighting trolling with academic rigour

Trolling – hostile, provocative anti-social behaviour – is one of the biggest challenges to any large-scale online community – and that includes comment
1 min read
Sep
29
Journalists: want to pitch Medium?

Journalists: want to pitch Medium?

For those who aren’t aware, within Medium are several publications they run in-house, including Backchannel, a tech magazine, and
1 min read
May
19

Content, communities and the commercial property business

Once, long ago, when the world was dark, and I was stuck living in Lewisham, I was features editor of
Dec
21

Nostalgia meets satire in pre-social media

That’s a rather pretentious title to sum up a rather excellent XKCD cartoon that manages to both make me