The problem with today’s startup-centric web culture is that increasing numbers of services fail or get sold, and they close down, taking their content with them. DailyBooth was a hot site, particualry amongst teens and 20-somethings, a couple of…
customer service
A collection of 6 posts
Silenced by BT
Apologies for the patchy posting around here – I’m now in my 11th day without broadband or phone service at home, thanks to BT. I reported the fault on Thursday 4th as soon as it happened. By the time I…
Back in print...
One of the nice surprises of this year has been finding my way back into print. A copy of [*Airline Passenger Experience*](http://blog.apex.aero/) dropped through our letterbox this morning, carrying my feature on the use of social…
coComment Issue Fixed: Thanks, Guys!
So, remember the issue with [coComment](http://www.cocomment.com/) and Movable Type we discovered yesterday? coComment have fixed it already.They picked up my issue [on Twitter](http://twitter.com/coComment/statuses/930516765), and were quickly responding in [the…
Don't be rude about IBM
One of our blogging journalists has discovered that you shouldn’t be rude about IBM, unless you’re on very certain ground. The commenters have been taking Cliff to task over a blog post in which [he compained about IBM’…