trust

Feb
23
Audience Engagement = Audience Respect

Audience Engagement = Audience Respect

When they complain, we should feel some obligation to explain — even if that goes against the grain of the way we have always operated.
2 min read
Dec
17
Let's talk about trust in journalism

Let's talk about trust in journalism

All the indicators are pointing at one thing: trust in journalism is in catastrophic decline. 2021 has to be the year where we reverse that.
7 min read
Dec
15
Social & Digital Coffee Break: let's amplify the experts

Social & Digital Coffee Break: let's amplify the experts

When two trade publications hit the headlines, and some worrying insight into the experience of female journalists online.
4 min read
Sep
09
Countering the understanding gap about what journalism is

Countering the understanding gap about what journalism is

Can we rebuild trust in news without helping people understand what journalism is?
1 min read
Jun
12
Digital News Report 2019 launch: connecting with readers and building trust in news

Digital News Report 2019 launch: connecting with readers and building trust in news

The annual Reuters Institute Digital News Report was published today — and a panel discussed the implications for journalism of its key findings. Here's my notes.
9 min read
Apr
10
By ignoring gaming, mainstream journalism is eroding trust with younger people

By ignoring gaming, mainstream journalism is eroding trust with younger people

Are we making a terrible mistake by ignoring games in mainstream journalism?
1 min read
Feb
10
Building trust in news through transparency

Building trust in news through transparency

Ipsita Agarwal, writing back in the summer: There is perhaps a concept to be experimented with where a news publisher
1 min read
Feb
08
Journalism is losing the culture war, because it's fighting last century's battles

Journalism is losing the culture war, because it's fighting last century's battles

When politicians can lie without consequence, our culture of fact-checking does little to stop them.
6 min read
Aug
01

Google's trust deficit

Mark Wilson, summing up his thoughts on last week’s Digital Surrey Google Maps talk: Unfortunately, there are many who
1 min read
Apr
18

The media: under occupation

Laurie Penny: As more and more ordinary men, women and children without degrees in journalism acquire the skills and technology
1 min read