All your comments are just marketing fodder

Adam Tinworth
Adam Tinworth

Adobe has bought comments system Livefyre.

Has the software-and-services giant suddenly developed a taste for community building? Not so much:

Livefyre, which was initially known for its technology that powers internet comments, now runs a marketing business for big brand clients that focuses on user-generated content, posts and videos created by regular people on sites like Facebook and Twitter and YouTube.

It’s getting harder to find platforms that aren’t just disguised marketing businesses. In this case, it seems Livefyre has been quietly morphing into a marketing-driven version of Storyful.

The problem is that products we’ve come to rely on for journalism or community development might be repurposed into marketing tools:

Livefyre CEO Jordan Kretchmer said that none of his company’s products, including the liveblogging service that grew out of its acquisition of Storify back in September of 2013, are shutting down. They will all be integrated into existing Adobe marketing services, he said.

Yup, Adobe now owns Storify. Which is part of the “Livefyre Engagement Cloud”, apparently:

Storify as the Livefyre Engagement Cloud

Ye gods.

Adobecommentsengagementmarketing

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Adam is a digital journalism lecturer, trainer and writer. He's been a blogger for over 20 years, a journalist for 30 and teaches audience strategy and engagement at City St George’s, London.

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