#csnf - For and Against Social Networks
Notes from a panel discussion about social network use in corporate environments.

James Garner is leading a reasonably robust panel on the pros and cons of social networking.
Panel is:
- Euan Semple, a social media consultant
- Trish Hunt from Dell
- Dirk Singer of Cow.
Euan Semple
People confuse the internal and external use of social networking. But the line is blurring. Iām hearing more and more stories of people going home to work, because they can be more effective there. Doesnāt want to respond to corporate Twitter accounts, because he doesnāt know who the person is.
Trish Hunt
Yes, blurred. If youāre speaking on behalf of the company, you should have responsibility. (She keeps calling Twitter āTweeterā)
Dirk Singer
First job with internet, they had to collect e-mail, for control. Thatās gone and will go with social networks.
ES: 10 to 20 years for command and control to go. Social networking is fun but does it add to the ROI of the company? Same can be said of meetingsā¦
TH: People finding that they can share information and avoid meetings is a big benefir, especially if the can come into the office less.
ES: HR is embodiment of C&C backed up by IT ā they have the most to lose, but the biggest opportunity.
TH: Disagree. From a Ā Dell perspective, weāreĀ committedĀ to it, but there is monitoring and management.
DS: Survey after survey after survey shows that most companies are taking a different approach, and areĀ becomingĀ more restrictive. Laurel Papworth is a good source for this.
One of the audience asked about the death of e-mail. Euan said he didnt think it was dead, but people need to learn to manage it better. Trish agreed. The questioner asked then if e-mail was more considered than Twitter, which DirkĀ counteredĀ by saying that 140 characters forcesĀ consideration.
Biggest Blockers?
ES: Culture
TH: Sales force who think it gets in the way of the sale
DS: Bosses, who donāt think itās work.