Adam is a lecturer, trainer and writer. He's been a blogger for over 20 years, and a journalist for more than 30. He lectures on audience strategy and engagement at City, University of London.
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And so 2009 prepares its exit, and what an interesting year it has been. I’d be hard-pressed to describe it as a good year, but at least it wasn’t as bad as 2008, by virtue of not having something really traumatic happen. But a year that has seen