Newsroom transformation with AI

Nearly two years into the AI revolution, how are real newsrooms using AI?

Publisher retention strategies: keeping your customers happy

So, you have subscribers. How do you keep them? Panelists from across journalism discuss different approaches.

DMG Media’s Rich Caccappolo: this is the year to fix the industry’s mistakes

How to get your relationship with Google back on track

A tool for making the most of Google Analytics, and how to recover from a SEO nightmare.

Goodbye, David: a man who knew his audience

Farewell to a former student who passed away over the weekend. Plus some interesting reading on audience work.

Can social media be safe and sane?

TBH, Betteridge's law applies to that headline. But there are ways of avoiding the worst of it.

AI Friday: a human crafted-guide to our digitally-created future

How to stop a single topic dominating the newsletter, while still keeping up with it.

The secret to a great headline revealed

Plus why TikTok can be surprisingly boring.

Clickbait, comments and screen apnea

The complexities of clickbait, the problem of scale in comments — and why you're breathing wrong when you're staring at a screen…