audience engagement
The skill of making emailing spinach go viral Paid Members Public
Don't assume every viral story is an accident: you can learn to maximise your chances of it happening.
Let's talk about trust in journalism Paid Members Public
All the indicators are pointing at one thing: trust in journalism is in catastrophic decline. 2021 has to be the year where we reverse that.
News Impact: TikTok trends and new formats for journalism Paid Members Public
What TikTok can — and can’t — do for your publication, and a pathway to new forms of journalism storytelling.
Journalism needs members, not readers Paid Members Public
Members and subscribers are not the same thing. We're at a moment of inflection in journalism, and understanding the difference might be crucial.
On engagement metrics and Facebook malignancy Paid Members Public
Today's thesis: engagement metrics are unfairly maligned, but Facebook deserves every piece of criticism thrown at it.