crisis management

News Shopper, Homophobia & Criticism Members Public

I’ve been following Darryl of 853’s blogging for years now under his various guises, and once in a while, he comes out with some absolute corkers. This has been one of those weeks. Yesterday he posted a great dissection of the, uh, [questionable choice that the News Shopper,

Adam Tinworth
Adam Tinworth
community

#media140 : Learning To Listen Members Public

![Ciarán Norris](http://www.onemanandhisblog.com/assets_c/2009/10/IMG_1976 - Version 2-thumb-220x330-1469.jpg) [http://www.onemanandhisblog.com/content/images/2009/10/IMG_1976-Version-2.jpg] Former colleagueCiarán Norris [http://ciarannorris.co.uk/] is going to tell us how to listen. Use your ears?🙂First up: why should we

Adam Tinworth
Adam Tinworth
ciarán norris

Delete in Haste, Repent at Leisure Members Public

Great post from Martin Belam about transparency, criticism, publishing and the web [http://www.currybet.net/cbet_blog/2009/10/online_brand_crisis_plan.php]: > *If you are going to make changes to your site in response to criticism, be transparent about it. ‘Stealth edits’ will only lead to

Adam Tinworth
Adam Tinworth
community management