
audience engagement
Journalism is a social process: we need to connect with our audience
Building an audience is a skilful dance, combining numbers, instinct β and good, old-fashioned conversations.
audience engagement
Building an audience is a skilful dance, combining numbers, instinct β and good, old-fashioned conversations.
comments
There's got to be something. Maybe an election somewhere?
community management
Mass scale social platforms were wildly profitable β but also terrible social environments for most people. We need more context in our communities.
While the MailOnline puts out vast nets of attention, the Telegraph is making audio agile. And what can we learn from dead podcasts?
community management
As the dominant social platforms change, and pivot away from being networks to media destinations, publishers could step into the gap they leave.
community management
The last decade has been a vast experiment proving that great conversations need simple, clear rules. Let's start applying that lesson.
The important figures The Times omitted, evidence of real name toxicity and more feedback from readers
The results of The Timesβs experiment in enforcing real names in comments look promising, and the EU starts looking warily at TikTok.
community management
The VC-backed newsletter firm has acquired community management consultants People & Company
comments
Can you trust your commenters? Can you trust your transcription service? In the digital world, here be dragonsβ¦
Facebook does a good thing, and Google does something that merely looks nice. This is platform economy life.
newsletters
Why today's newsletter actually take a lot from blogging and why The Economist is on Instagram: answered.