community management

A friendly group of people enjoying themselves outside a pub.

As social platforms decline, publishers have an opportunity Members Public

As the dominant social platforms change, and pivot away from being networks to media destinations, publishers could step into the gap they leave.

Adam Tinworth
Adam Tinworth
community management
A group of young people having a chat over coffee.

Folks, we need to talk Members Public

The last decade has been a vast experiment proving that great conversations need simple, clear rules. Let's start applying that lesson.

Adam Tinworth
Adam Tinworth
community management

Readers Write: on comment toxicity and TikTok arguments Members Public

The important figures The Times omitted, evidence of real name toxicity and more feedback from readers

Adam Tinworth
Adam Tinworth
online communities
A troll looking sadly at a laptop

The Times tames trolls with the power of naming Members Public

The results of The Times’s experiment in enforcing real names in comments look promising, and the EU starts looking warily at TikTok.

Adam Tinworth
Adam Tinworth
community management

Substack buys in community management expertise Members Public

The VC-backed newsletter firm has acquired community management consultants People & Company

Adam Tinworth
Adam Tinworth
community management

The need for intelligent skepticism, proved through links Members Public

Can you trust your commenters? Can you trust your transcription service? In the digital world, here be dragons…

Adam Tinworth
Adam Tinworth
comments

Facebook launches new Groups tools, and Google spends lobbying money on journalism Members Public

Facebook does a good thing, and Google does something that merely looks nice. This is platform economy life.

Adam Tinworth
Adam Tinworth
Facebook

Newsletters: Rise of the Blogletter Members Public

Why today's newsletter actually take a lot from blogging and why The Economist is on Instagram: answered.

Adam Tinworth
Adam Tinworth
newsletters