The Times tames trolls with the power of naming
The results of The Times’s experiment in enforcing real names in comments look promising, and the EU starts looking warily at TikTok.
The results of The Times’s experiment in enforcing real names in comments look promising, and the EU starts looking warily at TikTok.
A couple of months ago, The Times decided to end anonymous commenting on its site: everything had to be said under your real name. It's an interesting test of the the assumption that many people make: anonymity enables toxic online behaviour.
How's it going?
That's with 85% of the commenters now using real names. I'd expect that to drop further if they get to 100% using real names, although that's going to be an on-going moderation and policing challenge. It also means that real names won't eliminate all trolling behaviour.
People are quite capable of being toxic under their own names — sometimes because there are issues that are hot buttons for them emotionally, sometimes because they don't realise that their behaviour is toxic. Indeed, there's research that proves that ending anonymity doesn't eliminate online toxicity.
What's the price of ending online anonymity?
And so, the equation here is “is the decrease in toxic comments worth the things you lose by doing aware with anonymity”? Because you do lose freedom of discussion once you force people to use their real names.
This comment, a quote from a commenter on a piece, gave me the chills:
If you completely remove anonymity from the internet, you shut an awful lot of people out. Teens exploring their identities, or LBTQIA+ folks who live in unsupportive households — or societies — for example. You close down discussions for professionals who can only talk about their work anonymously, for confidentiality reasons, and so on.
I suspect we're shifting towards a default position of forcing people to use real names, unless there's a compelling reason for doing otherwise. But I'd strongly resist any strong movement to make everything real names only. That would be a real blow to inclusion.
The TikTok tick tock speeds up
So far, on my One Man crusade to get publishers to approach TikTok more cautiously and mindfully, I've concentrated on the risk of the US authorities banning it. But that caution is spreading to other major international powers. This is worth paying attention to:
This paragraph in particular is of note:
Oh, and these ones:
Yes, we're all being naive about the power that China is gaining through TikTok. Let's be a little smarter in how we use the platform, shall we?
Useful Tools
Tweetshelf has stepped into the void left by Nuzzel when it was acquired and shut down by Twitter. It scans the tweets from people you follow, and shows you the most posted links. And it's really handy:
If you've moved your attention to Mastodon instead Quintessence will do the same thing.
Quickies
On that last link, Charles Arthur said this:
That's very much my experience, as well. There's plenty of good people left on Twitter, but just enough have left to significantly degrade the experience.
Written by
Adam has been a blogger for over 20 years, and a journalist for more than 25. He currently works as a consultant and trainer, helping people do better, more engaged online journalism.
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