crisis management
News Shopper, Homophobia & Criticism Paid Members Public
I’ve been following Darryl of 853’s blogging for years now under his various guises, and once in a while, he comes out with some absolute corkers. This has been one of those weeks. Yesterday he posted a great dissection of the, uh, [questionable choice that the News Shopper,
#media140 : Learning To Listen Paid Members Public
 [http://www.onemanandhisblog.com/content/images/2009/10/IMG_1976-Version-2.jpg] Former colleagueCiarán Norris [http://ciarannorris.co.uk/] is going to tell us how to listen. Use your ears?🙂First up: why should we
Delete in Haste, Repent at Leisure Paid Members Public
Great post from Martin Belam about transparency, criticism, publishing and the web [http://www.currybet.net/cbet_blog/2009/10/online_brand_crisis_plan.php]: > *If you are going to make changes to your site in response to criticism, be transparent about it. ‘Stealth edits’ will only lead to people
