community management
Folks, we need to talk
The last decade has been a vast experiment proving that great conversations need simple, clear rules. Let's start applying that lesson.
community management
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Readers Write: on comment toxicity and TikTok arguments
The important figures The Times omitted, evidence of real name toxicity and more feedback from readers
The Times tames trolls with the power of naming
The results of The Times’s experiment in enforcing real names in comments look promising, and the EU starts looking warily at TikTok.
community management
Substack buys in community management expertise
The VC-backed newsletter firm has acquired community management consultants People & Company
comments
The need for intelligent skepticism, proved through links
Can you trust your commenters? Can you trust your transcription service? In the digital world, here be dragons…
Facebook
Facebook launches new Groups tools, and Google spends lobbying money on journalism
Facebook does a good thing, and Google does something that merely looks nice. This is platform economy life.
newsletters
Newsletters: Rise of the Blogletter
Why today's newsletter actually take a lot from blogging and why The Economist is on Instagram: answered.
Social Media
How do we solve our online civility problem?
Some more thoughts on deescalating the culture war, as well as ways of looking better in your Zoom calls and an interesting new business opportunity…
Social Media
Abuse, arrogant tech VCs and hypocrisy everywhere. It's time for the weekend, folks.
The tech VC community shows its true face, social media gets toxic and… Oh, can we just have a break, please?