community management
Narcissism and toxic communities Paid Members Public
Dispatches from the dark places of community management, where comics pros groom young women, and My Little Pony communities get infested with Nazis…
Engaged Reading Digest: the escalation of trolling to the global stage Paid Members Public
If you were in any doubt that the fundamental tools of the online troll are now at play in global politics, the last week should have put paid to that.
Naming and shaming is not a community management strategy Paid Members Public
The Bristol Post named and shamed abusive commentators. But that was the easy option.