Beginning and End
Spotted at NEXT Service Design…
**Before:**
[](https://i2.wp.com/www.onemanandhisblog.com/content/images/2012/10/next-service-design.jpg)
**After**:
[](https://i1.wp.com/www.onemanandhisblog.com/content/images/2012/10/yay.jpg)
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