One Man & His Blog

Understanding your community manager

Excellent post on community management (or, perhaps, the activity formerly known as community management):

The two words that kept cropping up as I spoke to people from a number of industries (both old and new) were ‘strategic’ and ‘commercial’, and while those phrases might cause some CMs a little concern, I honestly don’t think there is anything to be scared of here. The notion of community as a separate entity, divorced from everyday commercial requirements, is outdated and unrealistic.

Lots of history and good ideas about the future in there. Recommended.

Written by

Adam Tinworth   Adam Tinworth

Adam has been a blogger for over 20 years, and a journalist for more than 25. He currently works as a consultant and trainer, helping people do better, more engaged online journalism.


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