Morning Conference: turn those damn comments off (now that you can)
I hate writing about Facebook. It squats obscenely at the heart of so much online communications like a digital Jabba
Best wishes for a better year to you all
The end of the year is nigh — and I want to thank you all for helping me get there.
The need for intelligent skepticism, proved through links
Can you trust your commenters? Can you trust your transcription service? In the digital world, here be dragons…
Naming and shaming is not a community management strategy
The Bristol Post named and shamed abusive commentators. But that was the easy option.