One Man & His Blog

The Washington Post is also using AI for comments

The Washington Post is also using AI for comments

Looks like the “AI for comments” trend is on the match:

The Washington Post has launched ModBot, a software application that utilizes artificial intelligence to moderate comments. The proprietary technology uses machine learning to automatically filter comments that require human moderating, flag stories that require real-time monitoring, and approve or delete comments based on The Post’s discussion policy. The technology evaluates comments using an algorithm that has been trained by The Post’s years-long history of human-moderated comments.

Note that it’s a proprietary technology. Interesting how the Post seems to be investing in serious tech under Bezos ownership. That doesn’t mean that there’s no collaboration going on, though:

Later this summer, The Post will pair ModBot with Talk, the comment management and moderation software developed by The Coral Project, a collaboration between The Post, The New York Times, and Mozilla funded by a grant from the John S. and James L. Knight Foundation.

Great to see innovation in reader interaction, rather than withdrawal from it.

Written by

Adam Tinworth   Adam Tinworth

Adam has been a blogger for over 20 years, and a journalist for more than 25. He currently works as a consultant and trainer, helping people do better, more engaged online journalism.


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