community management
TikTok is the social media hype cycle on speed Paid Members Public
TikTok stars are “fading” already - and the reason why suggests the challenge ahead for the platform.
Engaged Reading Digest: engaging ethically and slaying trolls Paid Members Public
The best of the web on engaged journalism ethics, troll fighting and mentorships.
Engaged Reading Digest: image verification, cops on TikTok — and why celebs are using a social platform you've never heard of Paid Members Public
It's easy to get sucked into the idea that social media is mainly a promotional tool. Today's digest is a reminder that it's much more than that — for good and ill
Engaged Reading Digest: walking up the subs hill, radicalization on Reddit and more Paid Members Public
More useful reads from the audience engagement mines.
Engaged journalism, membership models and communities under attack: important new research from the Reuters Institute Paid Members Public
By deeply researching the audience engagement of three news outlets under sustained assault by hostile organisations, Dr Julie Posetti and team have come up with some vital work
Twitter seems to have accidentally unfollowed its trust & safety advisors Paid Members Public
Twitter really doesn't seem to be carrying through on its commitments.
Reddit and the problems of scale in large communities Paid Members Public
Is there an optimum size for online communities? This analysis of Reddit suggests that there is.
How The Correspondent plans to handle audience engagement Paid Members Public
The Correspondent has revealed a little bit about how it's going to be run — and where its money is going.