You might also like...
Morning Conference: turn those damn comments off (now that you can)
I hate writing about Facebook. It squats obscenely at the heart of so much online communications like a digital Jabba
2 min read
The need for intelligent skepticism, proved through links
Can you trust your commenters? Can you trust your transcription service? In the digital world, here be dragons…
4 min read
Naming and shaming is not a community management strategy
The Bristol Post named and shamed abusive commentators. But that was the easy option.
3 min read
Engaged Reading Digest: listening, killing comments and getting visual
Another round-up of interesting reading about journalism and audience engagement
5 min read
How The Correspondent plans to handle audience engagement
The Correspondent has revealed a little bit about how it's going to be run — and where its money is going.
1 min read