community management
Facebook launches new Groups tools, and Google spends lobbying money on journalism Paid Members Public
Facebook does a good thing, and Google does something that merely looks nice. This is platform economy life.
Newsletters: Rise of the Blogletter Paid Members Public
Why today's newsletter actually take a lot from blogging and why The Economist is on Instagram: answered.
How do we solve our online civility problem? Paid Members Public
Some more thoughts on deescalating the culture war, as well as ways of looking better in your Zoom calls and an interesting new business opportunity…
Abuse, arrogant tech VCs and hypocrisy everywhere. It's time for the weekend, folks. Paid Members Public
The tech VC community shows its true face, social media gets toxic and… Oh, can we just have a break, please?
Narcissism and toxic communities Paid Members Public
Dispatches from the dark places of community management, where comics pros groom young women, and My Little Pony communities get infested with Nazis…
Niches, networks and the secrets of TikTok revealed Paid Members Public
Useful reading on the future of publishing, the secrets of TikTok and the growth of online community during the pandemic.
Social & Digital lunchbreak: the engaging, managing & uplifting edition Paid Members Public
Three helpful links (and a memorialisation of a failure) to help you find positivity in dark days…
The need for intelligent skepticism, proved through links Paid Members Public
Can you trust your commenters? Can you trust your transcription service? In the digital world, here be dragons…