To build a community online during a crisis, go live
I’ve long been a sceptic of Facebook Live and other tools. But perhaps I should have looked more closely. If you see them as a community tool, not a broadcast one, the potential is huge.
Naming and shaming is not a community management strategy
The Bristol Post named and shamed abusive commentators. But that was the easy option.
How analytics impact journalists' sense of newsworthiness
New research suggests that traffic can influence your sense of what is newsworthy.
Hacks/Hackers London: AI, Fact-checking, a faster Economist — and better careers for women
May's Hacks/Hackers brought us AMP-based web-design, Facebook fact-checking, AI email checks, and a new organisation to support women in their careers.
How the Financial Times measures quality reads
The Financial Times is driving paying subscribers through smart use of analytics to monitor what they care about.
We’re in the first stages of doing some thinking about how to genuinely measure engagement on our sites, and we’re kicking off with a meeting arranged by Mr Rogers. Mr Cochrane, our analytics gearhead, is presenting some ideas of what can be measured, but it feels like we have a long way to go.
