community management

Zetland: journalism as (profitable) community service

Zeit Online: hunting the millennial online – and offline.

comments

Comments: commit to them, or get out

community management

Video: Men read harassing tweets to female journalists' faces

community management

The main lesson of Boaty McBoatface

community

Fighting trolling with academic rigour

abuse

Twitter got seedy

community management

Twitter sanitises @replies for verified users

commenters

Commenting life behind the paywall